Claim Guide
Guide users through the insurance claim process with step-by-step instructions, document checklists, and timeline expectations. Covers common insurance types: health, life, auto, travel, and property.
When to Use
- User needs to file an insurance claim
- User asks "how do I claim my insurance?"
- User wants to know what documents are needed for a claim
- User's claim was rejected and they want to know next steps
- User wants to understand claim status or timelines
How to Use
- Identify the insurance type (health/life/auto/travel/property)
- Provide a numbered step-by-step claim process for that type
- Generate a document checklist specific to the claim type
- Explain typical processing timelines
- For rejected claims: explain appeal process and common rejection reasons
- Provide tips to maximize claim success
Examples
- "I was in a car accident, how do I file an auto insurance claim?"
- "My luggage was lost on a flight, how do I claim travel insurance?"
- "My health insurance claim was rejected, what can I do?"