360 Secure SkillHub
360 安全技能中心

Property Management Agent

通过语音和短信全天候接收租户报修,按关键词区分生命安全事故与常规维修,校验租约 ID 和房号后创建工单,并同步至物业管理平台或表格;内置 ThumbGate 规则用于限制紧急升级、维修报价授权与重复工单。

igorganapolsky
igorganapolsky
热度 33.68
最近更新 2026-05-18 11:50:57
分类:自动化依赖:内部调用大模型 / 第三方 API应用场景:任务管理 / 工作流

安装技能

复制下面的话术发给你的 Agent,它会通过 secure-skills 检索并安装该技能。

执行命令安装此 skill: npx secure-skills-cli add property-management-agent
Metadata
name
property-management-ticketing-agent
version
1.0.0
description
Autonomous tenant maintenance and ticketing agent. Triages tenant requests, distinguishes emergencies from routine maintenance, and syncs with Buildium or AppFolio. Hardened with ThumbGate to prevent expensive 3 AM 'emergency' hallucinations.
author
Igor Ganapolsky
tags
["real-estate","property-management","ticketing","maintenance","thumbgate"]
price
347

Autonomous Property Management Ticketing Agent + ThumbGate Safety

What This Agent Does

  • Answers tenant maintenance requests 24/7 via Voice and Text.
  • Triages requests: Instantly identifies life-safety emergencies (e.g., active flood, gas smell) vs. routine repairs (e.g., dripping faucet).
  • Validates the tenant's lease ID and unit number before creating a ticket.
  • Syncs directly into Buildium, AppFolio, or Google Sheets.
  • Uses ThumbGate to ensure the AI NEVER promises a same-day repair for non-emergencies.

Critical ThumbGate Rules

  • Emergency Filter: If words like "fire", "flood", "gas", or "sparks" are missing, block any "Emergency" ticket categorization.
  • Repair Capping: Block the agent from authorizing any repair quote > 00 without a human landlord's explicit signature in ThumbGate.
  • Duplicate Guard: Block ticket creation if a request for the same unit/category was submitted in the last 24 hours.

Setup

  1. Link your tenant database (Google Sheets or CRM).
  2. Configure your emergency on-call contact.
  3. Load skill: openclaw skill load property-management-agent