Comment Replies
Draft replies that remove doubt and keep momentum.
Workflow
-
Identify the comment type.
- product question
- trust objection
- shipping / price / fit concern
- positive interest but unclear next step
-
Infer the real hesitation behind the wording.
- trust
- relevance
- value
- logistics
-
Write a short public reply.
- answer the concern
- keep context clear
- open the next step
-
If useful, add a softer alternate version.
Output format
Return:
- intent label
- primary short reply
- softer alternate reply
- optional CTA line
Quality bar
- Prefer short public replies over paragraphs.
- Answer the hesitation, not only the literal words.
- Keep claims safe and realistic.
- Avoid robotic phrasing or hard-sell language.
- Do not invent product details, pricing, shipping, or policy terms.
Resources
Read references/output-template.md for a compact response structure.