Help And Support

这是Finance District钱包的帮助支持技能，核心功能包括：解答钱包操作疑问（可指定语言、语气）、新用户操作引导（支持补充上下文）、提交问题报告（可标记严重度与分类）、查询应用版本。典型场景有新用户入门、操作咨询、Bug上报。通过Bash命令输入参数调用，部分功能无需认证，问题上报需先完成认证，输出对应指引或反馈。

rachidjarray-hk-qa-fdt

热度 51.68

最近更新 2026-05-11 17:29:44

分类：生活依赖：MCP 服务应用场景：个人理财 / 教学辅导 / 报告撰写

安装技能

复制下面的话术发给你的 Agent，它会通过 secure-skills 检索并安装该技能。

执行命令安装此 skill： npx secure-skills-cli add help-and-support

Metadata

name: help-and-support
description: Get help, onboarding guidance, and report issues. Use when you or the user need help with the wallet, have questions about how things work, want a walkthrough, are getting started for the first time, or need to report a bug or problem. Covers "how do I use this?", "help me get started", "I'm new", "something is broken", "report a bug", "what version is this?".
user-invocable: true
disable-model-invocation: false
allowed-tools: ["Bash(fdx status*)","Bash(fdx call helpNarrative*)","Bash(fdx call onboardingAssistant*)","Bash(fdx call reportIssue*)","Bash(fdx call getAppVersion*)"]

Help & Support

Get contextual help, onboarding guidance, and report issues with the Finance District agent wallet. This skill covers the human-facing support tools.

Help Narrative — Answer Questions

Use when the human has a specific question about how the wallet works:

fdx call helpNarrative --question "<question>"

Parameters

Parameter	Required	Description
`--question`	Yes	The question to answer
`--locale`	No	Language/locale preference (e.g. `en`, `zh`)
`--tone`	No	Response tone (e.g. `friendly`, `technical`)

Examples

fdx call helpNarrative --question "How do I send tokens?"
fdx call helpNarrative --question "What chains are supported?"
fdx call helpNarrative --question "How does the swap work?" --tone technical

Onboarding Assistant — Guide New Users

Use when the human is new or needs a walkthrough of a specific topic:

fdx call onboardingAssistant --question "<question>"

Parameters

Parameter	Required	Description
`--question`	Yes	The onboarding topic or question
`--context`	No	Additional context about the user's situation
`--locale`	No	Language/locale preference
`--tone`	No	Response tone

Examples

# First-time user
fdx call onboardingAssistant --question "I just signed up, what should I do first?"

# With context
fdx call onboardingAssistant \
  --question "How do I start earning yield?" \
  --context "I have USDC on Ethereum"

Report an Issue — Bug Reports

Use when the human encounters a problem:

fdx call reportIssue \
  --title "<short title>" \
  --description "<detailed description>"

Parameters

Parameter	Required	Description
`--title`	Yes	Short summary of the issue
`--description`	Yes	Detailed description of what happened
`--severity`	No	Issue severity (e.g. `low`, `medium`, `high`, `critical`)
`--category`	No	Issue category (e.g. `bug`, `feature`, `question`)

Examples

fdx call reportIssue \
  --title "Swap fails on Polygon" \
  --description "Attempting to swap USDC to ETH on Polygon returns a timeout error after 30 seconds" \
  --severity high \
  --category bug

Check App Version

fdx call getAppVersion

Useful for including version information in bug reports or verifying compatibility.

Flow for New Users

Check current status: fdx status
If not authenticated, guide them through authenticate skill
Run onboarding: fdx call onboardingAssistant --question "I'm new, what should I do first?"
Walk through the response with the human
Help them explore: check wallet (wallet-overview skill), fund it (fund-wallet skill)

Flow for Issue Reporting

Ask the human to describe the problem
Check app version: fdx call getAppVersion
Check auth status: fdx status
Submit the report: fdx call reportIssue --title "..." --description "..." --severity <level>
Confirm to the human that the issue has been reported

Prerequisites

helpNarrative and onboardingAssistant work even without authentication
reportIssue requires authentication (fdx status to check, see authenticate skill)