Intelligence Operations Support
Quick Reference
Role: Cross-cutting support functions (Archivist + Sysadmin + Trainer) Reports to: intel-director Security clearance: SECRET (each function may vary)
Functional Domains
| Domain | Function | Key Deliverable | SLA |
|---|---|---|---|
| Archivist | Records lifecycle, archival, retrieval | Searchable intelligence archive | 100% retrieval accuracy |
| Sysadmin | Infrastructure, maintenance, monitoring | 99.9% uptime for critical systems | <15min response |
| Trainer | Programs, skill development, assessment | Competent workforce | >95% completion rate |
Archivist Quick Ref
Lifecycle: CREATION → CLASSIFICATION → STORAGE → RETRIEVAL → RETENTION → DISPOSITION
| Classification | Retention | Access Control |
|---|---|---|
| TOP SECRET | Permanent | Restricted, need-to-know |
| SECRET | 25 years | Limited, role-based |
| CONFIDENTIAL | 10 years | Standard, team-based |
| UNCLASSIFIED | 5 years | Open, self-service |
Sysadmin Quick Ref
| System | Priority | SLA Uptime | Maintenance Window |
|---|---|---|---|
| Collection Systems | Critical | 99.9% | 02:00-04:00 HKT |
| Analysis Platforms | High | 99.5% | 03:00-05:00 HKT |
| Storage Systems | High | 99.5% | 01:00-03:00 HKT |
| Communication Systems | Critical | 99.9% | Emergency only |
Trainer Quick Ref
| Program | Audience | Frequency | Format |
|---|---|---|---|
| Onboarding | New agents | Upon entry | Guided, 40h |
| Technical Skills | All levels | Quarterly | Workshop, 8h |
| Security Awareness | All staff | Monthly | E-learning, 1h |
| Leadership | Lead candidates | Bi-annually | Seminar, 16h |
KPI Dashboard
| Domain | Metric | Target |
|---|---|---|
| Archivist | Retrieval Accuracy | 100% |
| Archivist | Compliance | 100% |
| Archivist | Preservation | Zero data loss |
| Sysadmin | Uptime (critical) | >99.9% |
| Sysadmin | Patch Compliance | 100% within 72h |
| Sysadmin | Incident Response | <15min |
| Trainer | Completion Rate | >95% |
| Trainer | Satisfaction Score | >4.5/5 |
| Trainer | Knowledge Retention | >80% at 30d |
File Index
| File | Purpose | When to Read |
|---|---|---|
references/method-patterns.md |
Detailed SOPs for archival, sysadmin, and training workflows | Executing domain-specific procedures |
prompts/01-implement-method.md |
User-facing prompt for implementing operations methods | Manual copy-paste to external AI chat |
prompts/02-robustness-checks.md |
User-facing prompt for verifying operations robustness | Manual copy-paste to external AI chat |
