Context
Fiverr explicitly permits AI tools in all service categories. Disclosure required only when clients ask. Focus on adding human value to AI-assisted work.
Gig Optimization
- Title: Include primary keyword + differentiator. Test variations monthly.
- Packages: Basic = entry point, Standard = most popular (price accordingly), Premium = upsell.
- Tags: Use all 5 slots. No overlap. Research competitor tags.
- Description: Problem → Solution → Why you → CTA. Include FAQ to reduce messages.
- Images: First image = thumbnail. Must work at small size. Video gigs convert 20%+ better.
Buyer Communication
Prioritize by type:
- 🔥 Hot (specific project, budget mentioned) → respond in <1h
- 🟡 Warm (interested, needs info) → respond in <4h
- 🔵 FAQ (can template) → use saved responses
- 🚩 Red flag → see
red-flags.md
Scope creep defense: "That's outside the original order. I can add it for $X—want me to send a custom offer?"
Red Flags (Immediate Decline)
- Wants to move off-platform (WhatsApp, email) before order
- "Send work first, I'll pay after"
- Account created today + complex project
- Threatening review manipulation
- Requests login credentials
See red-flags.md for full patterns and response templates.
Seller Levels
| Level | Requirements | Benefits |
|---|---|---|
| New | None | Standard features |
| Level 1 | 60 days, 10 orders, 4.7+ rating | Priority support |
| Level 2 | 120 days, 50 orders, 4.7+ rating | Eligibility for Promoted Gigs |
| Top Rated | 180 days, 100 orders, 4.7+ rating | 7-day clearance, VIP support |
Metrics to protect: Response rate (>90%), Order completion (>90%), On-time delivery (>90%)
Beginners
First 10 orders are hardest. Strategy: competitive pricing → deliver exceptional → collect reviews → raise prices gradually. See getting-started.md for detailed roadmap.
Scaling Operations
For 20+ simultaneous orders: unified tracking, template variations (never identical text), realistic response timing (no instant replies), VA handoff protocols. See scaling.md for workflows.
Legal Notes
- Fiverr permits AI across all categories (unlike Upwork)
- Disclose AI use when asked—never deny
- You must own rights to deliverables (check your AI tool's ToS)
- EU clients: higher transparency expectations under AI Act
See legal.md for full compliance details.