Multi-Account Configuration

Guide users through configuring multiple accounts for messaging platforms in OpenClaw.

Supported Platforms

• Telegram
• WhatsApp
• Discord
• Slack
• Signal
• Other OpenClaw-supported channels

Workflow

Step 1: Identify Platform

Ask the user which platform they want to configure:

"你想配置哪个平台的多账号？支持的选项：Telegram、WhatsApp、Discord、Slack、Signal 等。"

Step 2: Collect Account Information

For each account, collect:

1. Account ID/Name - A short identifier (e.g., "work", "personal", "friendA")
2. Platform-specific credentials:
   • Telegram: Bot Token (from @BotFather)
   • WhatsApp: Pairing code or existing credentials
   • Discord: Bot Token
   • Slack: Bot Token
   • Signal: Phone number

Suggest meaningful names based on use case:

• "work" - 工作相关
• "personal" - 个人使用
• "side-project" - 副业项目
• "family" - 家人群组

Step 3: Get Current Config

Use gateway config.get to retrieve current configuration.

Step 4: Build Updated Config

Structure the configuration following this pattern:

{
  "bindings": [
    {
      "agentId": "main",
      "match": {
        "channel": "<platform>",
        "accountId": "<account-id>"
      }
    }
  ],
  "channels": {
    "<platform>": {
      "enabled": true,
      "accounts": {
        "<account-id>": {
          "name": "<Display Name>",
          "enabled": true,
          "dmPolicy": "allowlist",
          "allowFrom": ["<user-id>"],
          "botToken": "<token>",
          "groupPolicy": "open",
          "streaming": "block"
        }
      }
    }
  }
}

Step 5: Apply Configuration

Use gateway config.patch to apply the new configuration.

Step 6: Verify

Confirm the configuration was applied successfully and provide next steps.

Configuration Schema Reference

Bindings

Each account needs a binding entry:

{
  "agentId": "main",
  "match": {
    "channel": "telegram",
    "accountId": "work"
  }
}

Account Properties

Example: Adding Telegram Work Account

User provides:

• Platform: Telegram
• Account name: work
• Bot Token: 123456:ABC-DEF...

Configuration to add:

{
  "bindings": [
    {
      "agentId": "main",
      "match": {
        "channel": "telegram",
        "accountId": "work"
      }
    }
  ],
  "channels": {
    "telegram": {
      "enabled": true,
      "accounts": {
        "work": {
          "name": "Work",
          "enabled": true,
          "dmPolicy": "allowlist",
          "allowFrom": ["USER_ID"],
          "botToken": "123456:ABC-DEF...",
          "groupPolicy": "open",
          "streaming": "block"
        }
      }
    }
  }
}

Important Notes

1. Preserve existing accounts - When adding new accounts, merge with existing config
2. Get user ID from context - Use the current user's sender ID for allowFrom
3. Validate tokens - Ensure tokens are complete and properly formatted
4. Restart required - Configuration changes require gateway restart to take effect
5. Security - Never log or expose tokens in responses